I will rant about following video from
Most of my facepalming comes in when he start to talk about "results". Factoids in the slides (relevant here) are:
"33% increase in reports received after messaging went live!"
"97000 bans issued in the first 90 days"
First fact had assuption that this increase was players how thought reporting system did nothing. That assumption was justified by anecdote of player how thinks that previos system didn't work. How does this show that people weren't just testing the new system for purpose of harassing others? How knows...
Second result is what I have more a problem with because it is used to justicy the whole system as "hey look it works!". THAT IS NOT EVIDENCE OF IT WORKING! Where are your numbers on false positives and negatives? You made a joke about the graphs. Well where is your ROC-curve? You said in questions that there is repeal system. How many bans did you repeal?
Also there was more anecdotes about players coming to reddit and apology there behavior. Sheeesh do people how are banned and angry even go to your subreddit to bitch about it.